Billing Terms & Conditions

Welcome to Luxespresso! By making a purchase through our store, you agree to the following billing terms and conditions. Please read them carefully to ensure a smooth and transparent shopping experience.

Payment Methods

We strive to provide flexibility and convenience when it comes to payment options. Luxespresso accepts the following payment methods:

  • Apple Pay
  • Google Pay
  • Klarna (Buy Now, Pay Later options may be subject to Klarna’s own terms and conditions)
  • Mastercard
  • Shop Pay
  • Visa

Payment Processing

  1. All payments must be completed at the time of purchase.
  2. We ensure that our payment gateways are encrypted and secure for your protection.
  3. If a payment is declined or fails, we will notify you immediately to resolve the issue. Luxespresso reserves the right to cancel orders if payment is not successfully completed within 24 hours.

Currency

All transactions on Luxespresso are processed in GBP. If you are using a credit card or payment method that operates in a different currency, your provider may apply a conversion rate and additional fees. Luxespresso is not responsible for these charges.

Billing Information

  1. It is the customer’s responsibility to provide accurate billing information.
  2. Mismatches between billing and shipping addresses may result in delays as we verify your order for security purposes.
  3. For recurring or subscription-based purchases, it is your responsibility to update payment and billing details to avoid disruptions.

Klarna Payments

For customers choosing Klarna as their payment method, you agree to the terms and conditions set by Klarna, including:

  • Payment schedules
  • Late payment fees
  • Credit checks (if applicable)

Visit Klarna’s website for more information on their terms and policies.

Order Confirmation

Once your payment is processed successfully, you will receive an order confirmation email containing the details of your purchase. Please ensure the email address you provide is valid and monitored.

Refunds and Disputes

  1. Refunds will be processed back to the original payment method used at checkout.
  2. If you experience any issues with billing or payments, contact our customer service team within 7 business days.
  3. Luxespresso is not responsible for delays caused by third-party payment providers.

Tax Information

All our product prices are listed inclusive of tax. This means the price you see on the product page is the final price you pay.

  • No additional tax will be added at checkout.
  • The displayed price already includes all applicable taxes based on your region.
  • You won’t face any hidden charges related to tax.

Fraud Protection

To protect against fraud, Luxespresso may:

  • Request additional identification or verification.
  • Place orders on hold until verification is completed.
  • Cancel orders that are deemed suspicious.

Contact Us

If you have any questions about our billing terms or need assistance with your order, please contact Luxespresso’s customer service team at:

  • Company Name: Cavora Ltd
  • Trading Name: LuxEspresso
  • Registration Number: 16748673
  • Email: cc@luxespresso.co.uk
  • Phone: +44 7842 292527
  • Address: 86-90 Paul Street, 3rd Floor, London, EC2A 4NE, United Kingdom

Business Hours: Monday to Saturday - 08:00 to 18:00 (GMT) Greenwich Mean Time (London)
Sunday - Closed

Thank you for choosing Luxespresso! Your satisfaction and security are our top priorities.

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