Billing Terms & Conditions
Welcome to Luxespresso! By making a purchase through our store, you agree to the following billing terms and conditions. Please read them carefully to ensure a smooth and transparent shopping experience.
Payment Methods
We strive to provide flexibility and convenience when it comes to payment options. Luxespresso accepts the following payment methods:
- Apple Pay
- Google Pay
- Klarna (Buy Now, Pay Later options may be subject to Klarna’s own terms and conditions)
- Mastercard
- Shop Pay
- Visa
Payment Processing
- All payments must be completed at the time of purchase.
- We ensure that our payment gateways are encrypted and secure for your protection.
- If a payment is declined or fails, we will notify you immediately to resolve the issue. Luxespresso reserves the right to cancel orders if payment is not successfully completed within 24 hours.
Currency
All transactions on Luxespresso are processed in GBP. If you are using a credit card or payment method that operates in a different currency, your provider may apply a conversion rate and additional fees. Luxespresso is not responsible for these charges.
Billing Information
- It is the customer’s responsibility to provide accurate billing information.
- Mismatches between billing and shipping addresses may result in delays as we verify your order for security purposes.
- For recurring or subscription-based purchases, it is your responsibility to update payment and billing details to avoid disruptions.
Klarna Payments
For customers choosing Klarna as their payment method, you agree to the terms and conditions set by Klarna, including:
- Payment schedules
- Late payment fees
- Credit checks (if applicable)
Visit Klarna’s website for more information on their terms and policies.
Order Confirmation
Once your payment is processed successfully, you will receive an order confirmation email containing the details of your purchase. Please ensure the email address you provide is valid and monitored.
Refunds and Disputes
- Refunds will be processed back to the original payment method used at checkout.
- If you experience any issues with billing or payments, contact our customer service team within 7 business days.
- Luxespresso is not responsible for delays caused by third-party payment providers.
Taxes and Fees
- Applicable sales taxes will be calculated based on your shipping address and displayed during checkout.
- Additional fees, such as international transaction charges or payment processing fees, are the responsibility of the customer.
Fraud Protection
To protect against fraud, Luxespresso may:
- Request additional identification or verification.
- Place orders on hold until verification is completed.
- Cancel orders that are deemed suspicious.
Contact Us
If you have any questions about our billing terms or need assistance with your order, please contact Luxespresso’s customer service team at:
Email: cc@luxespresso.co.uk
Phone: +44 7842 292527
Thank you for choosing Luxespresso! Your satisfaction and security are our top priorities.